User News - Winter 2020

User News - Winter 2020

User News - Winter 2020

Start 2020 with tips about staffing, volunteers, member benefits, onboarding, and young professionals.

Winter 2020 newsletter for users of ChamberMaster & MemberZone.                                                                                                                              

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Upgrade Your Website

A FREE UPGRADE FOR YOUR WEBSITE

There's still time to quickly and easily upgrade to better-looking modules on your website, including:

 

  • Member Directory
  • Events
  • Jobs
  • Deals
  • Blog
  • Membership Application
  • Groups
  • Contact Us Page

 

This FREE upgrade is available to all ChamberMaster and MemberZone users. View the new look and learn how to enable the new website modules now.


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THE COST EFFECTIVE WAY TO PROCESS PAYMENTS

Wouldn’t it be great to easily process one-time and automatically-recurring credit card, debit card, and US bank account payments in a single batch?

 

You can, with GrowthZone Pay.

 

Watch the short video to learn how GrowthZone Pay:

  • Eliminates manual matching of payments with invoices
  • Saves time and money
  • Reduces late bill payments

And more!

Ready to try GrowthZone Pay risk-free? Schedule a phone conversation with our team here. Or call us at 1-800-825-9171, option 1.

Already using GrowthZone Pay? Our team can also give you tips for improving your payment processes.

Save Money with GrowthZone Pay

Staffing Solutions Playbook

Recruiting & Keeping Volunteers

RECRUITING & KEEPING VOLUNTEERS

Recruiting volunteers can be tough. Retaining them can be even tougher.

 

Our tip sheet will help you unlock the secrets to the psychology behind volunteering, including:

  • Why DON’T people volunteer?
  • Why DO people volunteer?
  • What do volunteers want?

3 MEMBER BENEFIT TRENDS FOR 2020

A Guest Blog by Frank Kenny

Membership expert, Frank Kenny, explains three of the hottest member benefit trends out there:

  • Personalization
  • Deeper Content
  • Experiences
Non-Dues Revenue Partners

Webinar Recordings

RECORDED WEBINARS

CATCH UP ON THE WEBINARS YOU MISSED

 

Unlock the Secrets of Member Engagement – Presented by Amanda Kaiser

Kick off a productive new year by watching our recent webinar presented by member engagement specialist, Amanda Kaiser. 

 

In this on-demand presentation, “Unlock the Secrets of Member Engagement,” Amanda talks about:

 

  • How members of small to large organizations become engaged
  • The specific value members need based on their membership stage
  • How members articulate the barriers to engagement

5 Ways to Implement ePayment with GrowthZone Pay

Are you ready to improve your cash-flow? In this on-demand session you will learn how, by implementing ePayment with GrowthZone Pay.

5 Ways to Manage Collections

Collections are, unfortunately, a necessity when invoices are over-due and members have lapsed. In this on-demand session, participants will learn 5 ways to manage collections efficiently.


IT'S TIME TO RETHINK NEW-MEMBER ONBOARDING

You work tirelessly to recruit members – don’t let an outdated onboarding process leave your newest members feeling like you’ve abandoned them, or worse yet, like they don’t matter.

 

Read our new guide, Avoiding the Pitfalls of the New-Member Onboarding Process.

 

In it, you’ll learn:

  • 10 best practices for effective onboarding
  • 7 critical do’s and don’ts
  • How onboarding is like a party
Pitfalls of New-Member Onboarding

Young Professionals Kit

Product & Feature Enhancements

PRODUCT & FEATURE ENHANCEMENTS 

Submit Your Product & Feature Requests

We'd love to hear your ideas and suggestions for new features and product enhancements. Based on your feedback, votes, and comments, many of those features are added to our monthly software releases.

 

Please submit your ideas, or vote on suggestions already submitted, via the Vote on Features tab on your ChamberMaster or MemberZone dashboard.

Here's What's New

Keep up with enhancements to ChamberMaster and MemberZone in our Software Release Notes. 

Easier Opt-In for Automatic Recurring Payments

To help organizations reduce the friction annual renewals can cause, we have made it easier for members to opt-in to automatic recurring payments.

 

If you are currently utilizing GrowthZone Pay and have auto-charge enabled, members will have the option to opt-in to automatic recurring payments directly from the Membership Application, or pay for an existing recurring payment (such as a renewal). 


MORE RESOURCES

We're working hard to bring you content from some of the best minds in the membership industry, so be sure to check out our blog for associations and our blog for chambers.

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