Let’s face it, there isn’t a piece of software that does 100% of what each individual user wants.

So how exactly does GrowthZone decide on features to include in the software?

• Feedback directly from you!  One of the main sources of information used by our product team is input from users.  We provide an online UserVoice tool for submitting and voting on product suggestions and improvement ideas. This is the most direct line to our product team and our daily, weekly and longer-term decisions. We encourage you to review, add, and vote on important items. Access to UserVoice can be found right within software, as one of the options in the dropdown under your Name, in the top right corner.
  
  
• Support team insights - our support team provides great insights into features that may be more challenging or most common for customers. How do them make sure our product team knows about them? They add them to UserVoice.
  
  
• Product strategy - our long-term strategic vision for the product.  We are always challenging ourselves to be at the forefront in empowering association transformation by helping you apply best practices from the association space and other industries.

There is a Feature That is Really Important to Me

As you are using the software, you may discover features that are different than you are used to or that our system doesn’t yet support. In such an instance, there are a few options:

• Our team will review your needs with you and may be able to offer a workaround. We try to understand the result you are looking to achieve and see if a process change will work for you.  Wes Trochlil, an industry thought leader shares some great insights into the reality that associations must be ready to make some process changes as part of the steps in moving to any new software.
  
  
• Submit your need in our product team, as outlined above.

How Can I Stay Updated on New Features?

The GrowthZone software is constantly growing.  We release new features every week.  The best way to stay updated is through our regular release notes.  You will see a number on the question mark icon in the bottom right corner of the platform when new updates are noted.

You can also access the product updates page directly.  If you have submitted or voted on a User Voice item, you will also receive an email update when notes are added or the feature is released.