RECOVERY TIPS FOR A POST COVID-19 WORLD

As communities begin to open up, will your chamber return to business as usual? Or will you see it as a chance to innovate?

We’ve compiled a thought-provoking strategic planning resource to use as you develop your own post-COVID-19 recovery plan.

Topics include:

• Reassess your value proposition
• End the one-size-fits-all membership
• Innovate your events
• Be the voice of your community

And more!

The Recovery Kit is continually being updated with tips, recommendations, and success stories stemming from our many conversations with chambers and associations. 

RECENT PRODUCT ENHANCEMENTS

Learn about the improved features and tools we recently implemented to help you succeed during these times of uncertainty.

• Monthly Autopay Options for Members: Offer your members a way to spread their membership fees out into automatic monthly payments.
• Benefit Tracking: Help your members make the most of the membership benefits available to them. The Benefits Tracking Module lets you keep track of specific benefit assignments and subsequent use. (Available with Pro edition, and as a add-on to Plus and Premiere editions.)

Watch the webinar for more details on these new features, or reach out to our Engagement Team to get these items setup in your software.

RECORDED WEBINARS

CATCH UP ON THE WEBINARS YOU MISSED

5 Ways to Support Your Members During COVID-19 

As the effects of COVID-19 evolve, your members are feeling the impact of closings, shortened hours, and reduced sales. In this session, you will learn 5 things that you can do to help your members.

1. Feature members in your Business Directory
2. Include RSS feeds to highlight your members
3. Use Hot Deals to promote your members
4. Use Job Postings to promote volunteer opportunities
5. Use Events module to sell gift certificates

Write Like a Rock Star – Presented by Melynn Sight

From social media posts and emails to website content and sponsorship requests – what you write represents your organization, and it’s the primary way you articulate member value.

Check out two recent writing workshops presented by Melynn Sight and learn:

• Proven steps for writing content that will get read
• Alternatives to saying the same message over and over to get members to do what you want them to do 
• New writing rules and tools to guide you through the crisis we face today

Crisis Communications – Presented by Melynn Sight

During a crisis situation, communicating with members is critical. Providing information that is relevant and doesn’t waste their time is an opportunity to share key messaging, gain trust, and demonstrate value.

Learn proven crisis communication strategies during this webinar presented by membership pro, Melynn Sight.

TIMELY RESOURCES FOR USERS

Bookmark and implement these quick tips specifically for ChamberMaster and MemberZone software users during the COVID-19 crisis.

Learn how to:

• Hold a gift card extravaganza
• Send a push notification
• Handle renewals
• Add a “Delivery/Takeout” category to your directory

And more!

FROM IN-PERSON TO DIGITAL ENGAGEMENT

COVID-19 has changed everything. And that’s posing a pretty big challenge for everyone – including chambers.

Our latest chamber resource guide provides tactics for navigating and embracing the shift from in-person engagement to digital engagement.

The guide offers quick tips, as well as deep dives into topics such as:

• Building trust through content marketing
• Conducting member surveys
• Selling memberships online
• Video conferencing from home
• Using Snapchat, TikTok, and LinkedIn

NEW USER TRAINING CURRICULUM - NEW

If you are a new staff person (or simply want to brush up on your software skills) we want you to be successful.

Check out our free New User Training Curriculum for users of ChamberMaster and MemberZone (and earn a certificate for completing the free program).

FREE WHITE-LABELED ARTICLES

Get four member-friendly articles to use on your website, in member newsletters, as workshop topics, or as blog articles.

The articles are bundled together as a white-labeled “Small Business Success Kit.” You can use the professionally-written articles as a bundle, individually, or as inspiration for your own creations.

The kit includes:

• Be Positive & Present on Social Media: Motivational quotes for social media posts
• The Shift to Online Meetings: Tips for video conferencing from home
• How to Conduct a SWOT Analysis: Strengths, weaknesses, opportunities, and threats assessment
• Why Join a Chamber: Why joining the chamber is a smart business decision

Because the articles are white-labeled, you can send them out courtesy of your chamber as a value-added member benefit.

PRODUCT & FEATURE ENHANCEMENTS 

Here's What's New

Keep up with enhancements to ChamberMaster and MemberZone in our Software Release Notes.

Many of the items released recently were specifically developed to support your efforts during these times of uncertainty. 

Training Resources for ChamberMaster/MemberZone Users

We provide software training options for every learning style and budget.

You can now view all of the user training options in one place – from training webinars and a searchable wiki database to 1:1 consultations and onsite training (and more).

Submit Your Product & Feature Requests

We'd love to hear your ideas and suggestions for new features and product enhancements. Based on your feedback, votes, and comments, many of those features are added to our monthly software releases.

Please submit your ideas, or vote on suggestions already submitted, via the Vote on Features tab on your ChamberMaster or MemberZone dashboard.

MORE RESOURCES

We're working hard to bring you content from some of the best minds in the membership industry, so be sure to check out our blog for associations and our blog for chambers.

ChamberMaster and MemberZone are products of GrowthZone.

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