User News - Spring 2020
Resources & Tips for Addressing Current Challenges
   RECOVERY TIPS FOR A POST COVID-19 WORLD As communities begin to open up, will your organization return to business as usual? Or will you see it as a chance to innovate?
We’ve compiled a thought-provoking strategic planning resource to use as you develop your own post-COVID-19 recovery plan.
Topics include:
And more!
The Recovery Kit is continually being updated with tips, recommendations, and success stories stemming from our many conversations with chambers and associations.  MONTHLY AUTOPAY OPTIONS FOR MEMBERS For many members, a lower monthly payment option may be necessary, particularly if their cashflow is limited at this time.
Encourage renewals and retention by offering your members a way to spread their membership fees out into automatic monthly payments.   RECORDED WEBINARS CATCH UP ON THE WEBINARS YOU MISSED
5 Ways to Support Your Members During COVID-19 As the effects of COVID-19 evolve, your members are feeling the impact of closings, shortened hours, and reduced sales. In this session, you will learn 5 things that you can do to help your members.
Write Like a Rock Star – Presented by Melynn Sight From social media posts and emails to website content and sponsorship requests – what you write represents your organization, and it’s the primary way you articulate member value.
Check out two recent writing workshops presented by Melynn Sight and learn:
Crisis Communications – Presented by Melynn Sight During a crisis situation, communicating with members is critical. Providing information that is relevant and doesn’t waste their time is an opportunity to share key messaging, gain trust, and demonstrate value.
Learn proven crisis communication strategies during this webinar presented by membership pro, Melynn Sight. TIMELY RESOURCES FOR USERS Bookmark and implement these quick tips specifically for GrowthZone software users during the COVID-19 crisis.
Learn how to:
And more!   FROM IN-PERSON TO DIGITAL ENGAGEMENT COVID-19 has changed everything. And that’s posing a pretty big challenge for everyone – including associations and chambers.
Our latest resource guide provides tactics for navigating and embracing the shift from in-person engagement to digital engagement.
The guide offers quick tips, as well as deep dives into topics such as:
 FREE WHITE-LABELED ARTICLES Get four member-friendly articles to use on your website, in member newsletters, as workshop topics, or as blog articles.
The articles are bundled together as a white-labeled “Professional Success Kit.” You can use the professionally-written articles as a bundle, individually, or as inspiration for your own creations.
The kit includes:
Because the articles are white-labeled, you can send them out courtesy of your association as a value-added member benefit.   PRODUCT & FEATURE ENHANCEMENTS Here's What's New Keep up with enhancements to GrowthZone in our Software Release Notes.
Many of the items released recently were specifically developed to support your efforts during these times of uncertainty. Training Resources for GrowthZone Users We provide software training options for every learning style and budget.
You can now view all of the user training options in one place – from training webinars and a searchable wiki database to 1:1 consultations and onsite training (and more). Submit Your Product & Feature Requests We love listening to great ideas and suggestions our customers have for new features and product enhancements.
Please submit your own ideas, or vote on suggestions already submitted, via the Submit or Vote on Ideas link in the dropdown menu in the upper righthand corner of your GrowthZone dashboard. MORE RESOURCES We're working hard to bring you content from some of the best minds in the membership industry, so be sure to check out our blog for associations and our blog for chambers.
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